Frequently Asked Questions

Everything you need to know about bringing nature into your home.

How do you ensure the flowers stay fresh during delivery?

We use specialized temperature-controlled packaging and hydration packs to ensure your blooms remain vibrant and fresh from our boutique to your doorstep.

Do you offer same-day delivery for home decor arrangements?

Yes, same-day delivery is available for orders placed before 1:00 PM local time within our standard service zones.

What is your return policy for perishable items?

While flowers are perishable, we offer a 24-hour freshness guarantee. If your arrangement arrives in poor condition, please send a photo to our support team for a replacement or refund.

Can I include a personalized message with my order?

Absolutely. During the checkout process, you will find a field to enter a custom note which we will hand-write or print on a premium card for the recipient.

How should I care for my flowers once they arrive?

To prolong the life of your flowers, trim the stems at a 45-degree angle, place them in clean water with the included flower food, and keep them away from direct sunlight and drafts.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.